Is CoOutsource safe?
Yes. CoOutsource insures your safe outsourcing experience with it’s No-Risks-Involved Trial Period and Payment Protection Programs. Depending on the project type, we determine a no-risk trial period that gives you an opportunity to work with the hired candidate first to explore their proficiency and work ethics before moving forward. If for some reason you are not satisfied with our selected candidate after the trial period, we will go back and start the process anew at absolutely no cost.
Are there any upfront service costs?
No, before hiring a freelancer or using any of our services, we do not require any upfront fees.
Do you offer recruiting services outside the CoOutsource network?
In general we find specialists matching our clients requirements within our network, but in cases when we do not have the candidate in our network, external recruiting services might be offered.
How long does it usually take to find a freelancer with CoOutsource?
Once we have discussed and confirmed your requirements, you will receive a detailed proposal within a couple of business days.
What if there is no available freelancer matching my requirements in CoOutsource Network?
If upon receiving your requirements we do not have an available freelancer matching your project needs, our team will work hard to find a perfect match for you and bring into our network.
What if a CoOutsource Network freelancer is unavailable for the time they are scheduled to work with me?
If the freelancers are expected be late or miss work due to an unscheduled absence, they are required to inform their manager beforehand. Each workspace has a team & work progress manager, who is responsible for the freelancer attendance and punctuality. Failure to notify us when they will be absent or late may result in disciplinary action within CoOutsource Network policies.
What happens if I’m not satisfied with a CoOutsource freelancer?
Depending on the project type, we determine a no-risk trial period that gives you an opportunity to work with the hired candidate first to explore their proficiency and work ethics before moving forward. If for some reason you are not satisfied with our selected candidate after the trial period, we will go back and start the process anew at absolutely no cost.
What does CoOutsource offer that other freelance marketplaces do not?
CoOutsource is not just another freelance marketplace. We ensure that our clients have a comprehensive outsource experience from start to finish. CoOutsource Network freelancers pass several screening and evaluation phases before becoming our network member.
CoOutsource also provides all the freelancers in its network with comfortable workspaces. Moreover, our Team and Project Management Program ensures that clients are always aware of the work progress and are provided with regular reports. Unlike other freelance marketplace who just introduce you to the workforce and take a huge percentage off the project budget, our ultimate goal is to make CoOutsource an all-inclusive place that provides comprehensive services in the sphere of outsourcing. In other words we strive to provide our clients with a “one-stop-shop” experience, where they do not have to look for external sources.
Who owns the legal rights to work product developed by a freelancer engaged through CoOutsource?
Upon the successful completion of the project, our Service Terms state that the ownership of the work/product transfers to the client. If desired, freelancers and clients may also agree on different or additional terms regarding work product ownership.
How do I know my freelancer is accurately billing for my project?
You can evaluate your freelancer's activity through daily or weekly reports. When hiring freelancers on hourly payment basis, you are provided with daily reports of working hours, where you can find detailed information about on what assignments the hours were spent. At the end of each week a weekly report is generated based on daily working hours reports, which you review and approve before making payments. When hiring freelancers on fixed price payment basis, you are provided with regular work progress reports and status updates. Also at the end of each established milestone you receive a report summary, which you review and approve before making payments.
What projects I can outsource with CoOutsource?
CoOutsource offers services in six widely outsourced spheres: Web Development, Mobile App Development, Desktop Application Development, Design & Creative, Sales & Marketing and Customer Service. You can outsource with us projects of any size, duration and complexity.
Where are CoOutsource freelancers located?
All CoOutsource freelancers are located in Armenia since our CoOutsource workspaces are located in Armenia. However, we constantly strive to expand our network and establish CoOutsource Workspaces in more countries.
Where do CoOutsource freelancers work?
CoOutsource provides all of the freelancers in its network with comfortable workspaces, both private and shared.
How can I ensure that my IP is safe?
Our Service Terms include a default Non-Disclosure Agreement (NDA), that protects your Intellectual Property. You can also add additional terms to your job, and have your freelancer sign an additional NDA if needed.
What methods of payment do you accept?
We currently accept payments by MasterCard, Visa, American Express, bank wires and PayPal.
Can I get an official invoice?
Yes, all payments to freelancers have invoices that can be downloaded or printed.
How do I pay my freelancer and what does it cost?
You and your freelancer agree upon the price according to your project scope and budget. CoOutsource makes paying freelancers simple and secure. You can pay using MasterCard, Visa, bank wires, American Express, or PayPal. All payments are subject to a small fixed processing fee based on the payment method.
How often will I be charged? How are payments and invoices handled?
We typically invoice our clients on weekly basis for hourly contracts, though there is some flexibility here. Invoices are generated with Net 10 terms, so our clients have an opportunity to review the charges before making the payments.
Do all CoOutsource Network freelancers speak fluent English?
The answer is yes!
How do I start freelancing through CoOutsource?
Our application process is simple. Fill in and submit the freelancer application form to inform us what is your speciality. After we get your application, our dedicated team of experts will review it and get back to you to set up an appointment for the next steps.
How can I find the right freelance projects?
Our team assigns you projects based on your skills, experience and screening process results. Certainly, we consider our freelancer preferences and provide them with the projects they would really like to invest all their skills and experience in.
How much money can I make?
In Cooutsource the freelancers determine their own hourly rates when working on hourly basis and they negotiate the payment when working on fixed-price basis. Thus it’s totally up to you how much money you can make.
Why should I freelance through CoOutsource?
Firstly CoOutsource gives you the opportunity to connect with clients all over the world and work on diverse and interesting projects that expand your knowledge and skill-set. Secondly, CoOutsource provides all the freelancers in its network with comfortable workspaces, equipped with everything that is necessary for an effective work process. Subsequently, in CoOutsource the freelancers have the freedom to determine their own hourly rate or fixed price payment per project, and negotiate it with the clients.
Another great advantage is that, unlike other freelance marketplaces, your payments are transferred directly to your local bank account without huge withdrawal fees.
Work in peace — no annoying time-tracking applications, no screen-capturing. Get a complete freedom to concentrate on your work and enjoy it. In CoOutsource we strive to create and maintain a healthy and trustful work environment.
What is CoOutsource’s income?
CoOutsource charges freelancers fixed service fees. We also offer optional paid premium outsourcing services.
How much does it cost to join CoOutsource and how much fees does CoOutsource take?
It's free to join CoOutsource. We receive a small fixed fee from each payment depending on various factors.